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Introduction / Aim:

Pockets Theatre is committed to creating an environment in which we prioritise each others’ safety and harmful or marginalising behaviour is not tolerated. No space can be completely safe and free from oppression, but we can work towards making the space safer by clarifying the standards of behaviour that are expected from audiences, supporting people in reporting unacceptable behaviour, and having clear processes for dealing with it.

Below, we clarify some of the behaviours we won’t tolerate. If you encounter any of these behaviours, or any other behaviour that makes you feel unsafe or uncomfortable, please report it to someone in the Pockets Team.

Alternatively, you can report any incidents, behaviour or other concerns to us by either emailing

We will take any report of unacceptable behaviour seriously and take action as described below. We will treat anything sensitive confidentially, as outlined below.

What behaviour is unacceptable?

Violent and aggressive behaviour

This includes physical violence and attempted physical violence, any kind of nonconsensual sexual behaviour, aggression and intimidating behaviour, and wilful or attempted damage to the space itself.

This behaviour risks causing harm, both to the those involved and potentially to those around them, and displays disregard towards others’ safety and boundaries and may intimidate those in the vicinity. 

Physical violence will always result in immediate ejection.

Prejudiced behaviour

Any kind of behaviour that exhibits prejudice, whether or not it is directed at any specific person. This includes making assumptions about people, implying their inferiority, or treating them with less respect, on the basis of any characteristic associated with marginalisation, oppression or discrimination.

This includes but is not restricted to (and in no particular order) discrimination of individuals due to their; age, disability, body shape/size, gender history, marital/civil-partnership status, pregnancy/maternity/paternity status, race, religious or philosophical belief, gender, sex, sexual orientation, colour, nationality, ethnic origin, social class/caste, asylum/immigration status, mental health, political affiliations, viral status, health status, care responsibilities or criminal conviction.

Discrimination is often something we do without thinking about it. Please be aware that you can hurt people without realising it, and listen to people if they say that you have.

Prejudiced behaviour reinforces oppression and discrimination, and as such it is actively harmful and can put people in danger. Refusing to tolerate it is an essential step towards creating a safer space.


Any behaviour that disregards others’ boundaries or aims to make them feel threatened and unsafe, including (for example) verbal abuse or threats, bullying behaviours, use of derogatory language to insult or undermine, deliberate unwanted intrusion into someone’s personal space, and willful misinterpretation of someone’s desires or behaviour (such as not leaving them alone when they clearly want you to do so).

This behaviour demonstrates a desire to cause harm and disregard towards others’ wishes and freedom to choose.

How will we respond?

At the time:

Pockets staff are committed to prioritising the safety of audiences – you are encouraged to seek their assistance at any time you feel unsafe in the space and they will aim to help you with the situation as soon as they can.

Once the staff become aware of any of the above behaviours occurring, they will intervene and request that the person involved desist, and remind them of the company's principles. they will aim to help you with the situation as soon as they can.

In more serious cases or if they persist, they will be asked to leave the premises, and ejected if necessary. Depending on the nature of the incident and the wishes of those affected by the behaviour, we may also contact (or support others in contacting) outside agencies such as the police.

In confidential cases: 

Pockets is committed to upholding your confidentiality, however, should the situation you disclose to us involve the abuse or neglect of a child or vulnerable adult then we are committed to our duty to disclose this to the relevant external statutory agencies.

[adapted from Wharf Chambers safer space policy]

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